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Workbridge

A real map, with the name taken off.

This is what $999 buys, reproduced from an engagement with a plumbing contractor. The numbers are theirs. The name, the systems and the staff are redacted.

Trade
Plumbing contractor
Size
11 staff, 2 in the office
Mapped
Quoting, dispatch and invoicing

The week, drawn flat

01Call in02Quote typed03Re-keyed04Emailed05Chasedre-keyed by hand — 6.4 hrs/wkPLATE 01CLIENT A, REDACTED
Five steps from call to payment. The circled step is the leak: quotes re-typed by hand into a second system that already had the data.

The scored leaks

Five leaks, scored. Two were worth fixing immediately, two were worth watching, and one we advised against touching at all — the monthly report takes ninety minutes and would cost more than that to automate properly.

RankLeakHrs/wkPer monthEffort
1Quotes re-keyed into the CRM6.4$1,850Low
2Tuesday dispatch built by hand4.1$1,190Low
3Intake calls not logged until Friday3.0$870Medium
4Supplier invoices matched line by line2.2$640Medium
5Monthly report assembled in three tabs1.5$430High

The Quick Win, shipped on day six

Accepted quotes now arrive in the CRM with the customer, address and line items already filled in. One step removed, no new software, no change to how the office quotes.

6.4 hours a week back, confirmed by the office manager three weeks later.

Two leaks on this map are still open, and one is marked do-not-fix. A report where everything is solvable is a sales document.

TaskWasNow
Quoting7.51.1
Dispatch4.10.6
Intake log3.03.0
Invoices2.22.2

7.0 hrs/wk recovered

Hours a week, before and after. Two rows are unchanged on purpose.

Yours would look like this.

Same structure, your week, your numbers. $999 for a solo operator, $1,999 for a small team, and a Quick Win inside seven days or the map is refunded.